My stay at the Zurich Marriott Hotel was overall enjoyable, especially due to its amazing staff and great location near key attractions like the train station and Old Town. I appreciated the spacious room and comfortable bed, but I found minor issues like the lack of different electrical adapters and a long wait during breakfast hours. Despite a few hiccups, I would definitely choose to stay here again! 🌟
Rooms
9.0
The room was spacious and the bed very comfortable. I appreciated that there was a European socket to charge our devices.
Service
10.0
The service was fantastic! The staff were warm and helpful, especially in the M Club lounge, where they offered great recommendations.
Location
9.0
The hotel is in a prime location, just a short walk from the train station and Old Town, making it easy to explore the city.
Dining
8.0
The breakfast spread was extensive with both hot and cold options available. The M Club lounge had a great selection of snacks and drinks.
Facilities
7.0
Facilities were generally good, with a gym available, but some areas felt a bit crowded during breakfast.
Juliet
United Kingdom,
January
2025
7.0/10
My stay at the Zurich Marriott Hotel was nice, with comfortable rooms and friendly staff enhancing my experience. The location was a major highlight, as it was just a short walk from the train station and city center. However, I did face some issues with room size and amenities, which detracted a bit from the overall enjoyment.
Rooms
8.0
I found my room to be very comfortable, with a great bed. but I did encounter some size issues with the room that could be improved. The bathroom felt a bit cramped, which was a downside.
Service
10.0
The staff were incredibly friendly and helpful throughout my stay. they even went the extra mile to help celebrate my mom's birthday with a surprise cake in the room.
Location
10.0
The hotel's location is fantastic, just a 5-10 minute walk from Zurich Main Train Station. I loved how accessible everything was, including trams nearby, making exploring the city a breeze.
Dining
9.0
I enjoyed the breakfast buffet. there were plenty of options to choose from, and the quality was very good. I can't wait to try the Echo restaurant on my next visit.
Facilities
8.0
The hotel offered a range of facilities, including room service and housekeeping. although I would've appreciated some additional amenities like a teapot in the room, which were missing compared to other hotels on my trip.
Christian
United Kingdom,
December
2024
6.0/10
My stay at the Zurich Marriott Hotel had its ups and downs. While the location was excellent for easy access to public transport and the staff, particularly in guest relations, were helpful, I encountered issues during check-in and room service. Overall, despite the challenges I faced with service and room size, I appreciated the comfortable accommodations and dining options available at the hotel.
Rooms
6.0
The room was comfortable but not as spacious as I expected for the price I paid. It lacked some basic amenities but was clean.
Service
5.0
Check-in was a hassle, and I had to call housekeeping multiple times for room cleaning. The staff was friendly, but the service felt inconsistent at times.
Location
9.0
The hotel's location was ideal, within walking distance of Zurich's main train station and the river, which made exploring the city easy.
Dining
8.0
Dining options were quite good, especially the breakfast service and restaurants like Echo and White Elephant. I look forward to trying more next time.
Facilities
7.0
Facilities like the M Club Lounge were a nice touch, offering decent comfort, though I encountered some challenges with room service.
Harper
United Kingdom,
December
2024
5.2/10
My stay at the Zurich Marriott Hotel had its ups and downs. While the location was incredibly convenient, being close to Old Town, I encountered some significant issues with housekeeping and room amenities that left a sour impression. The staff, however, were friendly and helpful, which somewhat salvaged my experience.
Rooms
5.0
I booked a Deluxe room with some nice amenities, but seemed dated and poorly cleaned. The room felt cluttered with a baby cot and lacked sufficient pillows for comfort. I also dealt with a leaky shower door and slow drain, which made things less enjoyable.
Service
6.0
The front desk and concierge staff were incredibly responsive and friendly, addressing several of my concerns. However, I felt that the follow-up from management regarding housekeeping issues was lacking.
Location
8.0
The hotel's location is fantastic, within walking distance to Zurich's main attractions and train station. This was one of the highlights of my stay, making it easy to explore the city.
Dining
8.0
I enjoyed the dining experiences, particularly in the M Club Lounge, which provided great breakfast and evening meals. The variety and quality of food were really good, elevating my overall experience.
Facilities
7.0
Although some amenities were only available upon request, the overall facilities were satisfactory. The fitness center was well stocked, providing a good range of machines.
Hudson
United Kingdom,
November
2024
5.4/10
I had a lovely stay at the Zurich Marriott Hotel, especially enjoying the comfortable room with a amazing view of the Limmat River. The dining options, particularly the Thai restaurant, offered excellent food, and the staff were incredibly friendly and helpful throughout my visit. However, I did encounter some issues with housekeeping that left me a bit disappointed.
Rooms
9.0
My room was very comfortable and well-appointed, which contributed significantly to my restful stay. The view of the river was lovely, making the experience even more enjoyable.
Service
10.0
The staff were great, particularly the warm welcome from the bellman Marco, who made my daughter feel special. Every interaction with the staff reinforced their commitment to excellent service.
Location
10.0
The hotel's location is fantastic, just a short walk from Zurich's Central Train Station and the old town, making it easy to explore the city.
Dining
9.0
Dining at the hotel was a highlight for me, especially the meal at the on-site Thai restaurant, which was delicious and well-prepared. The variety of choices was also impressive.
Facilities
7.0
While the facilities offered great amenities like a concierge lounge and room service, I did face some hiccups with housekeeping that detracted from my overall experience.